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Keystone Award Briefing

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From WorldatWork’s 2006 Total Reward Conference Bulletin, May 2006

2006 Keystone Award Recipients:
Patricia K. Zingheim, Ph.D. & Jay R. Schuster, Ph.D.

Patricia “Pat” Zingheim, Ph.D. and Jay Schuster, Ph.D. are considered pioneers by popularizing total rewards strategies as a business case for change and also advocating the extensive use of variable pay to mainstream audiences since the early 1990s. 

Together they are credited for the widespread understanding of the practical use of variable pay to accelerate business performance beginning with their 1992 book, The New Pay: Linking Employee and Organizational Performance. This work modernized compensation programs, demonstrating to leaders in both for-profit and not-for-profit organizations and to the general public how the elements of compensation including variable pay, base pay, performance management, measures and goals, and benefits can be used to support business goals. 

In a follow-up book, Pay People Right! Breakthrough Reward Strategies to Create Great Companies, published in 2000, Zingheim and Schuster pose a total rewards model linked to business success and show how total pay, individual growth, a compelling future, and a positive workplace can collectively create an employee value proposition to attract, motivate, retain, and develop high-performing talent. The book explains total rewards in practical and straightforward terms and provides usable solutions and tools. 

Zingheim and Schuster have also co-authored many articles, having published in a host of journals and publications, including leading juried journals, on the role of rewards in helping organizations become more successful. Their writing, speeches, and consulting work have influenced major corporations around the world to design pay programs aligned with a total rewards strategy, resulting in the advancement of the human resources field and significantly contributing to the body of knowledge.

Zingheim earned her master’s and doctorate degrees in psychology from The Ohio State University and her bachelor’s degree in psychology from the University of Michigan. She worked at The George Washington University as a licensed clinical psychologist before becoming a compensation consultant in 1980. She worked for two firms before partnering with Schuster in 1985 to form Schuster-Zingheim and Associates, Inc.

Schuster holds a doctorate in psychology from the University of Southern California and master’s and bachelor’s degrees in business from the University of Minnesota. He worked at Rand Corporation, System Development Corporation, and two compensation consulting firms before partnering with Zingheim. 

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